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Terms and Conditions
TERMS AND CONDITIONS
Travellers Cheques Purchase Agreement

Important:
Read this agreement carefully. By either buying, signing, accepting or using these Travellers Cheques, you agree to everything written here.
American Express Travel and Foreign Exchange South Africa is a franchise representative operated under licence as a division of Tourism Investment Corporation Limited

 
Refunds

American Express Travel Related Services Company Inc. (‘Amexco’) will replace or refund the amount shown on any lost or stolen Travellers Cheque only if you meet all of the requirements listed.

 
Before Loss
  • You HAVE SIGNED the Travellers Cheque in the upper left corner in permanent ink.
  • You HAVE NOT SIGNED the Travellers Cheque in the lower left corner.
  • You HAVE NOT GIVEN the Travellers Cheque to another person or Company to hold or to keep, or as part of a confidence game.
  • You HAVE NOT USED the Travellers Cheque in violation of any law, including as part of an illegal bet, game of chance or any other prohibited action.
  • Your Travellers Cheque HAS NOT BEEN TAKEN by court order or by government action.
  • You have SAFEGUARDED the Travellers Cheque as a prudent person would safeguard a like amount of cash.
 
After Loss
  • You IMMEDIATELY NOTIFY Amexco of the loss or theft of the Travellers Cheque.
  • You REPORT all facts of the loss or theft to Amexco and also to the police if Amexco asks you to.
  • You INFORM Amexco of the serial number of the lost or stolen Travellers Cheque and the place and date of its purchase.
  • You COMPLETE Amexco’s refund forms, PROVIDE Amexco with acceptable proof of your identity.
  • You GIVE Amexco all reasonable information and help requested to make a complete investigation of the loss or theft. Amexco reserves the right to investigate the loss or theft and to verify compliance with this Purchase Agreement and shall not be responsible for any delays resulting from such an investigation.
  • Please note that for quality assurance purposes your telephone call to Amexco may be monitored or recorded and that you consent to such monitoring and recording.
  • No Stop Payment
  • Amexco cannot stop payment on any Travellers Cheque.
 
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